These are some of the general questions we get asked a regular basis.

Click Here If Your Questions Are Specific to Candles

Is my information safe with your company?

The quick answer is yes but you can read our entire Privacy Policy here.

If I give you my email address will you sell it or share it with others?

We do not sell any email addresses and we only share information where it is necessary to conduct business such as completing a credit card transaction through the processor. We have an entire section about the sharing of information and our privacy policy. Click this link to be taken to the complete answer to your question.

Why do you request my name for your newsletter sign-up?

Lone Star Candles & More is a very personal and open company. We eventually find ourselves talking to many of the people who join our list and when we send email we prefer to personalize those emails. So we require at least your first name and an email address, but you don't have to put down your last name if you prefer not to.

What do you mean by white listing your email address?

White listing is the process that you use in your email program to mark us as a safe or trusted sender so that our email does not end up in your junk folder. If you are unsure of the process we have an in depth topic that will walk you through the process that you can access by clicking here. Or you're welcome to contact us and we'll help you.

Frequently Asked Questions Specific to Candles

Do you use anything other than soy wax in your candles and melts?

At this time we only use Golden Brands 444 Enhanced Soy Container Wax in Our Candles, and Golden Brands 416 Melt & Tart Soy Wax in our wax melts. We are looking into making some specialty candles using Beeswax for decorative inserts in the near future. We will only make candles using botanical or organic waxes.

Tuesday, January 01, 2019 by Madison James      Updated: Wednesday, March 13, 2019