This Happened...

Shortly after our company opened about two years ago, we started offering free samples of our wax melts as a way to give potential customers a way to try our products before purchasing.

We'd send out anywhere from 0 to 15 samples a week and more often than not the number was closer to zero than 15.

Click Continue Reading for the rest of the story

Wednesday, Dec 16, 2020 by Madison James

Putting Your Customers First

Have you ever had to call into customer service, and either gotten a hold of someone who acted like they didn't want to be there, or worse, gotten caught up in automated telephone attendant hell?

Read the whole story to see the solution.

Wednesday, Nov 01, 2017 by Madison James